Privacy Policy
Last updated: 2 September 2026
1. Who We Are
Softotic ("we", "us", "our") is a software engineering company providing enterprise software, AI solutions, and digital transformation services. Our principal contact is contact@softotic.com.
2. Information We Collect
We may collect the following information:
- Name and contact information when you reach out via email or our website consultation form.
- Technical information such as IP address, browser type when you visit our website.
- Business information you choose to share when requesting our services.
- Advertising attribution information, such as campaign parameters, Meta click identifiers, and OpenAI click references, when you arrive through an advert.
- Progress through campaign questionnaires, including completed steps, selected options, timestamps, and an anonymous funnel-session identifier.
3. How We Use Your Information
- To respond to enquiries and provide our services.
- To improve our website and service offerings.
- To measure advertising performance and prevent duplicate conversion reporting when you permit advertising measurement.
- To send project updates or relevant service information (with your consent).
4. Data Storage and Security
Your personal data is stored securely and processed only by authorised team members. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
5. Third-Party Services
We use hosting providers, communication platforms, and Meta and OpenAI advertising measurement services on campaign pages. Contact identifiers sent for server-side conversion matching are normalised and cryptographically hashed. We do not sell or trade your personal information to third parties.
6. Cookies
Campaign pages may use advertising measurement cookies and similar technologies to attribute visits, understand funnel progress, and measure submitted project requests. Availability and consent controls may vary based on the visitor's applicable region.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact us at contact@softotic.com to exercise your rights.
8. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date.
9. Contact
For any questions about this policy, contact us at contact@softotic.com or through the consultation form on this website.